About the job
This job is about being a vital part of the Client Success team, focusing on client service and retention. By partnering with clients, you ensure they receive exceptional value from Gartner services, helping them achieve their business priorities. The team thrives on collaboration and is dedicated to delivering results that matter.
You'll be responsible for
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Building and managing client relationships
Build, develop and manage relationships with existing clients ranging from senior C-level executives to more junior professionals across various business functions and companies.💬
Engaging with clients
Regularly meet and engage with clients virtually to understand their business priorities, and recommend a program of action that drives high value, client retention, and client return of investment.🚀
Onboarding new clients
Onboard new clients introducing their purchased Gartner services and capabilities.What we're looking for
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4+ years of client service experience
Demonstrated experience managing client relationships effectively.View
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Strong communication skills
Proven ability to engage with diverse stakeholders.View
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Critical thinking abilities
Experience analyzing client needs to drive value.View
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