Maurice Blackburn Lawyers
Client Support Coordinator
JuniorFull-timeHybridMelbourne VIC, AustraliaAdministrationPeople and cultureCustomer servicePosted 1 month ago
About the job
The Client Support Coordinator position at Maurice Blackburn is an exciting opportunity to be the first point of contact for new client enquiries. This role is crucial in providing exceptional client experiences and supporting individuals in their moments that matter. The team thrives in a supportive and collaborative environment, where diverse experiences are valued and everyone is encouraged to grow and make a meaningful impact.
You'll be responsible for
📧
Managing enquiries
Managing new enquiries via email and telephone within appropriate time frames.📜
Providing information
Providing general legal information to potential clients with empathy and compassion.🗄️
Maintaining records
Maintaining accurate and succinct records of each potential client in a database.What we're looking for
📞
Client/customer service experience
Demonstrated experience in client or customer service roles.View fit
📝
Strong communication skills
Excellent written and verbal communication abilities.View fit
💻
Proficient in technology
Experience navigating multiple computer systems simultaneously.View fit
View more
