About the job
As a The Ritz-Carlton Club Supervisor, you will play a pivotal role in overseeing the operations of The Ritz-Carlton Club, ensuring that every guest enjoys an unparalleled experience. Your commitment to excellence will shine through as you handle special requests, manage communications, and collaborate with various departments to resolve issues. The team thrives on creating memorable moments for guests while fostering a supportive and dynamic work environment.
You'll be responsible for
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Overseeing daily operations
Manage the daily operations of The Ritz-Carlton Club to maintain high standards of service and guest satisfaction.📋
Handling guest requests
Respond to special requests and ensure guest satisfaction by making arrangements or identifying appropriate providers for services.🔗
Coordinating with departments
Contact relevant departments to resolve issues and follow up to ensure resolution, enhancing the overall guest experience.Key criteria
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Hospitality experience
Proven experience in a similar hospitality role.View
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Guest communication skills
Demonstrated proficiency in interacting with guests confidently.View
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RSA certification
Up-to-date Responsible Service of Alcohol certification required.View
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