The Motor Claims Assessor job is all about assessing and settling motor claims with precision and care. This role plays a crucial part in driving customer trust through high-quality repair outcomes. The team values collaboration and is dedicated to providing a superior level of service, ensuring that every customer feels valued and supported throughout their journey.
You'll be responsible for
🔍
Assessing motor claims
Assessing and settling motor claims using a Methods Based Assessing and Repair approach, ensuring high-quality outcomes for customers✅
Conducting quality audits
Conducting regular quality repair audits to ensure compliance with industry standards🛠️
Managing repair issues
Actively working with customers to manage repair issues and facilitate a seamless total loss processSkills you'll need
🔧
Trade qualification
Cert III in panel beating, spray painting, or mechanics or equivalent experience as a Motor Assessor📝
Quote writing and assessing skills
Proven experience in quote writing and assessing/estimating skills for vehicle repairs🔍
Knowledge of repair methods
Understanding of repair methods, insurance codes, and compliance standardsView more