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Consultant, Customer Communications & Insights

Mid levelFull-timeHybridSydney NSW, AustraliaDataMarketingCustomer successPosted 5 days ago
View your fit0 of 9 criteria met

About the job

Join the Customer Communication Insights Team and embark on a journey of driving advanced analytics to enhance customer communications across digital marketing channels. This job plays a crucial role in influencing decision making and delivering impactful digital marketing strategies. The team thrives on innovation and collaboration, fostering a culture where everyone is valued and empowered to contribute their unique perspectives.

You'll be responsible for

📈

Leading advanced analytics

Leading the use of advanced analytical techniques for exploring data to provide data driven insights and support strategic decision making across Marketing.
🔍

Conducting campaign analytics

Conducting pre and post campaign analytics to help shape customer contact strategy design, targeting opportunities and optimisations.
📊

Developing analytical reporting

Leading and developing a team to deliver best-in-class analytical reporting insights and strategies.

Skills you'll need

🗄️

SQL

Strong background in using SQL for data analysis and reporting.
🐍

Python

A sound foundation in Python for analytics purposes.
📊

Data visualization

Ability to present analytical findings using the latest data visualization tools.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Financial services experience
Demonstrated experience in consumer or business banking.

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Digital campaign delivery
Proven experience in executing marketing campaigns.

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Agile framework familiarity
Experience working within agile methodologies.

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SQL and Python proficiency
Strong background in SQL and foundational Python skills.

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Communication and presentation skills
Excellent ability to present insights to senior leadership.

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