Customer Banking Specialist - Cobar
About the job
As a Customer Banking Specialist at CommBank, you will be the public face of our Retail Banking Services team, delivering a seamless banking experience to over 10 million customers. Your work will have a real impact on people's lives, helping them with everything from opening their first account to planning for retirement. Join a supportive team that values meaningful conversations and customer connections.
You'll be responsible for
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Engaging with customers
Having in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice💳
Assisting with transactions
Assisting customers with general banking transactions, answering questions and queries💰
Conducting Financial Health Checks
Completing Financial Health Checks to assess customers’ financial needs and identify any changesKey criteria
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Customer service experience
Proven experience delivering exceptional service in financial services or retail.View
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Communication skills
Excellent ability to articulate financial terms clearly to customers.View
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Problem-solving skills
Demonstrated ability to ask questions and find effective solutions.View
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