Commonwealth Bank99 followers69 jobs

Customer Banking Specialist - Innaloo, Karrinyup and Claremont branches (FT/PT)

JuniorMid levelFull-timeHybridPerth WA, Australia555 Wellington St, Perth WA 6000, AustraliaFinanceCustomer servicePosted 3 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

Customer Banking Specialists are essential in delivering a seamless banking experience for our customers. By working collaboratively with Branch Managers and colleagues, you will ensure every customer receives outstanding service tailored to their needs. The team thrives on building connections and fostering a supportive environment where everyone can grow and succeed.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

❤️

Building connections

Building a personal connection with customers through meaningful conversations.
🖥️

Assisting with technology

Working with customers to help them use our in-branch technology and digital banking options.
📊

Conducting Financial Health Checks

Completing Financial Health Checks to assess customers’ financial needs and identify any changes.

Key criteria

💬

Customer service experience

Demonstrated experience in delivering exceptional customer service.

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📊

Financial assessment skills

Experience conducting financial health checks for customers.

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🤝

Relationship building

Proven ability to build rapport with customers effectively.

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A meaningful career starts with a match

View your fit

4 criteria for this job
Customer service experience
Demonstrated experience in delivering exceptional customer service.

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Financial assessment skills
Experience conducting financial health checks for customers.

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Relationship building
Proven ability to build rapport with customers effectively.

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Digital banking knowledge
Experience with in-branch technology and digital banking tools.

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