Customer Banking Specialist - Innaloo, Karrinyup and Claremont branches (FT/PT)
About the job
Customer Banking Specialists are essential in delivering a seamless banking experience for our customers. By working collaboratively with Branch Managers and colleagues, you will ensure every customer receives outstanding service tailored to their needs. The team thrives on building connections and fostering a supportive environment where everyone can grow and succeed.
You'll be responsible for
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Building connections
Building a personal connection with customers through meaningful conversations.🖥️
Assisting with technology
Working with customers to help them use our in-branch technology and digital banking options.📊
Conducting Financial Health Checks
Completing Financial Health Checks to assess customers’ financial needs and identify any changes.Key criteria
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Customer service experience
Demonstrated experience in delivering exceptional customer service.View
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Financial assessment skills
Experience conducting financial health checks for customers.View
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Relationship building
Proven ability to build rapport with customers effectively.View
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