Customer Banking Specialist - Midland, Kalamunda and Belmont Branches (FT/PT)
About the job
Customer Banking Specialists are essential to delivering a seamless banking experience for over 10 million personal and small business customers. This job is all about building meaningful connections with customers and ensuring their needs are met through outstanding service. The team thrives on collaboration and community engagement, making every interaction count.
You'll be responsible for
🤗
Building connections
Build a personal connection with customers through meaningful conversations.💻
Assisting with technology
Work with customers to help them use our in-branch technology and digital banking options.📊
Conducting financial assessments
Complete Financial Health Checks to assess customers’ financial needs and identify any changes.Key criteria
💼
Customer service experience
Demonstrated experience in delivering exceptional customer service.View
📞
Communication skills
Proven ability to engage customers through meaningful conversations.View
💻
Digital banking knowledge
Experience with in-branch technology and digital banking options.View
View more