Commonwealth Bank99 followers69 jobs

Customer Banking Specialist - Midland, Kalamunda and Belmont Branches (FT/PT)

JuniorMid levelFull-timeHybrid555 Wellington St, Perth WA 6000, AustraliaFinanceCustomer servicePosted 1 day agoVerified 4 weeks ago
Pending fitX of Y criteria met

About the job

Customer Banking Specialists are essential to delivering a seamless banking experience for over 10 million personal and small business customers. This job is all about building meaningful connections with customers and ensuring their needs are met through outstanding service. The team thrives on collaboration and community engagement, making every interaction count.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🤗

Building connections

Build a personal connection with customers through meaningful conversations.
💻

Assisting with technology

Work with customers to help them use our in-branch technology and digital banking options.
📊

Conducting financial assessments

Complete Financial Health Checks to assess customers’ financial needs and identify any changes.

Key criteria

💼

Customer service experience

Demonstrated experience in delivering exceptional customer service.

View

📞

Communication skills

Proven ability to engage customers through meaningful conversations.

View

💻

Digital banking knowledge

Experience with in-branch technology and digital banking options.

View

View more

A meaningful career starts with a match

View your fit

5 criteria for this job
Customer service experience
Demonstrated experience in delivering exceptional customer service.

View

Communication skills
Proven ability to engage customers through meaningful conversations.

View

Digital banking knowledge
Experience with in-branch technology and digital banking options.

View

Financial assessment skills
Experience conducting financial health checks and processing applications.

View

Team collaboration
Ability to work collaboratively with team members and specialists.

View

Similar jobs

View all
Commonwealth Bank
Commonwealth Bank
Customer Banking SpecialistSA · Full-time
The Customer Banking Specialist position at our Port Augusta branch is an exciting opportunity to make a difference in the lives of our customers. In this role, you will work closely with your Branch Manager and team to provide exceptional service and support to our 10 million+ customers. The team thrives on collaboration and a shared passion for delivering outstanding banking experiences.
Commonwealth Bank
Commonwealth Bank
Customer Banking Specialist - Innaloo, Karrinyup and Claremont branches (FT/PT)Perth, WA · Perth, WA · Full-time
Customer Banking Specialists are essential in delivering a seamless banking experience for our customers. By working collaboratively with Branch Managers and colleagues, you will ensure every customer receives outstanding service tailored to their needs. The team thrives on building connections and fostering a supportive environment where everyone can grow and succeed.
Commonwealth Bank
Commonwealth Bank
Customer Banking Specialist - North SydneyNSW · Part-time
As a Customer Banking Specialist at CommBank's North Sydney Branch, you will be the public face of our Retail Banking Services team, delivering a seamless banking experience to over 10 million customers. Your work will have a real impact on people's lives, helping them with everything from opening their first account to planning for retirement. The team thrives on collaboration and is dedicated to making a positive difference in the community.
Commonwealth Bank
Commonwealth Bank
Customer Banking Specialist - Bondi JunctionNSW · Part-time
The Customer Banking Specialist position at Bondi Junction Branch offers an exciting opportunity to be the public face of CommBank, delivering a seamless banking experience to over 10 million customers. This job is all about making a real impact in people's lives, from helping them open their first account to planning for retirement. The team thrives on collaboration and is dedicated to supporting each other while providing exceptional service.