Commonwealth Bank101 followers97 jobs

Customer Banking Specialist - Mandurah

JuniorMid levelFull-timeOffice330 Pinjarra Rd, Mandurah WA 6210, AustraliaPosted 4 days agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

As a Customer Banking Specialist at our Mandurah branch, you will embark on an exciting journey to deliver exceptional banking experiences for our customers. Your role is vital in ensuring that every customer feels valued and understood, while also collaborating with your team to achieve outstanding outcomes. We pride ourselves on a supportive and dynamic work environment where everyone contributes to the success of our customers.

You'll be responsible for

❤️

Building connections

Building a personal connection with customers through meaningful conversations.
📱

Assisting customers

Working with customers to help them use our in-branch technology and digital banking options.
📊

Conducting financial health checks

Completing Financial Health Checks to assess customers’ financial needs and identify any changes.

Key criteria

💬

Customer engagement experience

Demonstrated experience building connections through meaningful conversations.

View

📊

Financial health assessment skills

Experience conducting financial health checks for customers.

View

📞

Proactive outreach experience

Proven experience in proactively contacting customers for follow-ups.

View

View more

Meet the team

About the company

A meaningful career starts with a match

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Customer engagement experience
Demonstrated experience building connections through meaningful conversations.

View

Financial health assessment skills
Experience conducting financial health checks for customers.

View

Proactive outreach experience
Proven experience in proactively contacting customers for follow-ups.

View

Digital banking proficiency
Experience assisting customers with in-branch technology and digital tools.

View

Similar jobs

View all
Great Southern Bank
Great Southern Bank
Customer Service SpecialistToowoomba, QLD · Full-time
As a Customer Service Specialist at Great Southern Bank, you will play a vital role in supporting the local community by being the first point of contact for customers' retail banking needs. Your impact will be felt as you help individuals achieve their financial goals through our diverse range of products. The team thrives on collaboration, inclusivity, and a commitment to making a positive difference in the lives of our customers.
Cotality Australia
Cotality Australia
Customer Success Specialist - Real EstateMelbourne, VIC · Full-time
The Customer Success Specialist at Cotality is all about empowering clients to thrive with Plezzel, our flagship digital marketing product for real estate agencies. This job is crucial in building strong relationships and ensuring clients receive the support they need to succeed. The team values collaboration, innovation, and a commitment to client success, creating a vibrant and inclusive work culture.
Cotality Australia
Cotality Australia
Customer Acquisition Specialist - 12 - Month Fixed Term ContractAdelaide, SA · Contract
The Customer Acquisition Specialist at Cotality plays a crucial role in expanding the client base by engaging with prospective customers and showcasing our innovative solutions. This job is all about delivering value and building relationships, ensuring that every interaction is meaningful. Cotality fosters a collaborative and inclusive environment where everyone can thrive and contribute to a more resilient property ecosystem.
BOQ Group
BOQ Group
Customer Relationship Specialist - WynnumWynnum, QLD · Full-time
As a Customer Relationship Specialist at BOQ, you will be the welcoming face of the Wynnum branch, working closely with the Branch Manager and a supportive team. Your role is crucial in delivering exceptional service by identifying and responding to customers' financial needs. The team thrives on collaboration and a proactive approach, ensuring that every customer feels valued and supported.