Great Southern Bank1 job

Customer Service Specialist

JuniorFull-timeOfficeToowoomba QLD, AustraliaPosted 6 months agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

As a Customer Service Specialist at Great Southern Bank, you will play a vital role in supporting the local community by being the first point of contact for customers' retail banking needs. Your impact will be felt as you help individuals achieve their financial goals through our diverse range of products. The team thrives on collaboration, inclusivity, and a commitment to making a positive difference in the lives of our customers.

Meet the team

About the company

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You'll be responsible for

📞

Providing customer support

Serving as the first point of contact for customers and assisting them with their retail banking needs.
🏆

Achieving sales targets

Helping customers meet their financial goals through effective sales of banking products and services.
🔒

Ensuring compliance

Adhering to policies and regulations to protect customers and maintain the integrity of the banking services.

Key criteria

💼

Customer service experience

Demonstrated experience in customer service roles, enhancing customer satisfaction.

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📈

Sales and lending results

Proven track record in achieving sales and lending targets.

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🤝

Community engagement skills

Experience building connections within local communities.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Customer service experience
Demonstrated experience in customer service roles, enhancing customer satisfaction.

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Sales and lending results
Proven track record in achieving sales and lending targets.

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Community engagement skills
Experience building connections within local communities.

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Willingness to learn
Eagerness to learn about new products and services.

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Compliance knowledge
Understanding of policies and regulations to protect customers.

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