Customer Service Specialist
About the job
As a Customer Service Specialist at Great Southern Bank, you will play a vital role in supporting the local community by being the first point of contact for customers' retail banking needs. Your impact will be felt as you help individuals achieve their financial goals through our diverse range of products. The team thrives on collaboration, inclusivity, and a commitment to making a positive difference in the lives of our customers.
You'll be responsible for
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Providing customer support
Serving as the first point of contact for customers and assisting them with their retail banking needs.🏆
Achieving sales targets
Helping customers meet their financial goals through effective sales of banking products and services.🔒
Ensuring compliance
Adhering to policies and regulations to protect customers and maintain the integrity of the banking services.Key criteria
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Customer service experience
Demonstrated experience in customer service roles, enhancing customer satisfaction.View
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Sales and lending results
Proven track record in achieving sales and lending targets.View
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Community engagement skills
Experience building connections within local communities.View
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