Commonwealth Bank99 followers69 jobs

Customer Banking Specialist - Multi Channel Branch - Longreach

JuniorPart-timeOfficeQueensland, AustraliaCustomer servicePosted 3 days agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

This job is about being the public face of CommBank and delivering a seamless banking experience to more than 10 million customers. Working in Retail Banking Services means making a real impact on people's lives, from helping them open their first account to planning for retirement. The team thrives on collaboration and is dedicated to supporting each other and the community.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

💬

Engaging with customers

Having in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice​
💳

Assisting with transactions

Assisting customers with general banking transactions, answering questions and queries
🤗

Building connections

Building a personal connection with customers through meaningful conversations face to face and through our direct channels

Key criteria

💼

Customer service experience in financial services

Demonstrated experience delivering exceptional customer service in financial settings.

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🗣️

Excellent communication skills

Proven ability to articulate financial terms clearly to customers.

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🤝

Customer-centric approach

Experience placing customer needs at the center of all interactions.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Customer service experience in financial services
Demonstrated experience delivering exceptional customer service in financial settings.

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Excellent communication skills
Proven ability to articulate financial terms clearly to customers.

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Customer-centric approach
Experience placing customer needs at the center of all interactions.

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Retail environment experience
Background working in busy, commercially driven retail settings.

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Interest in career development
Genuine desire to build a long-term career with CommBank.

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