Customer Banking Specialist Relief - Central Victoria Area
About the job
As a Customer Banking Specialist Relief at CommBank, you will play a vital role in delivering exceptional banking experiences to our customers. Your work will have a real impact on their financial journeys, helping them make informed decisions and achieve their dreams. The team thrives on collaboration and support, ensuring that everyone is empowered to succeed.
You'll be responsible for
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Engaging with customers
Having in-depth conversations with customers about their banking needs, including home loans and business banking.📞
Supporting customer inquiries
Assisting customers with inquiries, account maintenance, and processing applications for credit products.📊
Conducting financial health checks
Completing financial health checks to assess customers’ needs and identify any changes.Key criteria
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Proven customer service experience
Experience delivering exceptional service in Financial Services, Retail, or Hospitality.View
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Excellent communication skills
Ability to articulate financial terms clearly and effectively.View
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Problem-solving abilities
Experience finding solutions and placing customers at the center.View
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