Customer Banking Specialist - Warnbro (33.75hr/wk)
About the job
As a Customer Banking Specialist at our Warnbro branch, you will embark on a rewarding journey of helping customers achieve their financial goals. Your role is crucial in delivering outstanding service and creating lasting connections with our customers. Collaborating closely with your Branch Manager and colleagues, you will ensure that every customer leaves satisfied and well-informed about their banking options.
You'll be responsible for
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Building connections with customers
Creating personal connections through meaningful conversations to enhance customer experience.💻
Assisting with technology and digital banking
Helping customers navigate in-branch technology and digital banking options for a seamless experience.💰
Conducting Financial Health Checks
Assessing customers’ financial needs and identifying any changes to provide tailored solutions.Key criteria
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Customer service experience
Demonstrated experience in delivering exceptional customer service.View
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Communication skills
Proven ability to engage customers through meaningful conversations.View
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Financial product knowledge
Experience processing applications for personal loans and credit cards.View
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