Customer Banking Specialist - Whitford (18.75hr/week)
About the job
The Customer Banking Specialist position at the Whitford branch offers an exciting opportunity to connect with customers and deliver exceptional service. This job plays a vital role in ensuring that every customer leaves satisfied and well-informed about their banking options. The team thrives on collaboration and community engagement, making it a great fit for those who are passionate about customer service.
You'll be responsible for
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Building connections
Building a personal connection with customers through meaningful conversations.💻
Assisting with technology
Working with customers to help them use in-branch technology and digital banking options.📊
Conducting financial checks
Completing Financial Health Checks to assess customers’ financial needs and identify any changes.Key criteria
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Customer service excellence
Demonstrated experience in delivering outstanding customer service.View
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Effective communication skills
Ability to engage customers through meaningful conversations.View
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Financial needs assessment
Experience conducting financial health checks for customers.View
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