Customer Care Consultant - Gladstone QLD
About the job
This job is about joining a close-knit team as a Customer Care Consultant in Gladstone QLD, where providing exceptional service to customers is key. The role is both challenging and rewarding, offering opportunities to develop customer service skills while driving positive outcomes for customers and the business. The supportive team environment encourages collaboration and personal growth.
You'll be responsible for
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Delivering friendly service
Deliver friendly, efficient service to customers via phone, email, and internal business systems.⚡
Responding to customer requests
Respond promptly to customer requests, take ownership of enquiries, and resolve issues quickly.🤝
Building client relationships
Build and maintain strong client relationships by staying informed on processes and providing tailored solutions.Key criteria
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Customer service experience
Demonstrated experience in delivering exceptional customer service.View
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Proficiency in Microsoft Office and CRM
Strong skills in Microsoft Office and cloud-based CRM systems.View
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Clear communication skills
Ability to communicate confidently in verbal and written forms.View
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