This job is about joining a passionate team as a Customer Care Consultant at Blackwoods in Mackay, QLD. Delivering exceptional service to customers is at the heart of this role, with no two days being the same. The team values learning and development, ensuring everyone is set up for success from day one.
You'll be responsible for
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Assisting customers
Providing face-to-face support, handling enquiries, sourcing parts, and giving ETA updates on backorders.📦
Supporting warehousing tasks
Engaging in picking, packing, and put-aways as needed, contributing to smooth operations.💳
Processing transactions
Handling customer purchases through cash, card, and account transactions while maintaining an organised counter.