Blackwoods
Customer Care Consultant - Trade Store - Mackay QLD
JuniorFull-timeOfficeMackay QLD, AustraliaPeople and cultureSalesCustomer servicePosted 8 hours ago
View your fit0 of 9 criteria met
About the job
This job is about joining a passionate team as a Customer Care Consultant at Blackwoods in Mackay, QLD. Delivering exceptional service to customers is at the heart of this role, with no two days being the same. The team values learning and development, ensuring everyone is set up for success from day one.
You'll be responsible for
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Assisting customers
Providing face-to-face support, handling enquiries, sourcing parts, and giving ETA updates on backorders.📦
Supporting warehousing tasks
Engaging in picking, packing, and put-aways as needed, contributing to smooth operations.💳
Processing transactions
Handling customer purchases through cash, card, and account transactions while maintaining an organised counter.What we're looking for
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Customer service experience in trade or retail
Demonstrated experience in delivering exceptional customer service.View fit
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Clear communication skills
Proven ability to communicate effectively in writing and verbally.View fit
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Strong organisational skills
Experience managing multiple tasks in a fast-paced environment.View fit
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