Customer Care Executive
About the job
The Customer Care Executive job is all about building strong customer relationships and ensuring ongoing customer excellence. This position plays a vital role in retaining customers and fostering long-term connections. The team thrives in a supportive and collaborative environment, where everyone is driven by a shared passion for helping others.
You'll be responsible for
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Providing support to clients
Offering support to national and key clients to ensure their needs are met.đ§
Processing enquiries
Efficiently processing enquiries and proactively resolving client issues.đ
Making outgoing calls
Making outgoing calls to promote products and services to existing clients.Key criteria
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Customer service experience
Proven experience in customer service or account management roles.View
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Customer retention expertise
Demonstrated skills in retaining customers and building long-term relationships.View
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Attention to detail
High attention to detail and strong organisational skills.View
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