Customer Care Representative
About the job
As a Customer Care Representative at Air Liquide Healthcare Australia, you will play a vital role in providing exceptional support to customers, ensuring they have a positive experience. Your contributions will help maintain the high standards of service that the Customer Care team is known for. Collaboration with various departments will be key to resolving customer queries efficiently and effectively.
You'll be responsible for
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Communicating
Delivering timely, accurate, and courteous responses via incoming calls and emails.đ§
Resolving issues
Collaborating with ALH state staff to efficiently resolve all customer inquiries.đ
Maintaining records
Keeping thorough and accurate records of all customer interactions and transactions.Key criteria
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Customer service experience
Demonstrated experience in providing exceptional customer service support.View
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Strong computer skills
Proficiency in using computer systems for record-keeping and communication.View
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Verbal and written communication skills
Effective communication skills for clear customer interactions.View
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