Air Liquide Healthcare24 jobs

Customer Care Representative

JuniorMid levelFull-timeHybridOrmeau QLD 4208, AustraliaPosted 4 days agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

This job is about providing essential administrative support within Air Liquide Healthcare Australia, a leader in medical gases and homecare services. The impact of this job is significant as it directly contributes to the well-being of customers and patients by ensuring their needs are met efficiently. The team values collaboration, communication, and a commitment to excellence in service.

You'll be responsible for

🗂️

Providing administrative support

Offering administrative support to commercial activities and customers/patients, including contract management and interfacing with customer organizations and payors.
📚

Maintaining product knowledge

Keeping detailed and current knowledge of the company's products and services to effectively assist customers.
🤝

Liaising with staff

Collaborating with sales and technical staff to ensure they are informed about customer needs and inquiries.

Key criteria

📞

Customer service experience

5+ years of experience in general office practice.

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📄

Medical office administration knowledge

College Certificate or Diploma in Medical Office Administration preferred.

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🛠️

Technical liaison skills

Experience liaising with sales and technical staff for customer needs.

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View more

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Customer service experience
5+ years of experience in general office practice.

View

Medical office administration knowledge
College Certificate or Diploma in Medical Office Administration preferred.

View

Technical liaison skills
Experience liaising with sales and technical staff for customer needs.

View

Certified Polysomnographic Technician
Requirement to become Certified Polysomnographic Technician for role.

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