Zurich17 jobs

Customer Engagement Consultant

JuniorFull-timeHybridNorth Sydney NSW 2060, AustraliaProfessional servicesCustomer service and supportSalesPosted 5 hours ago
View your fit0 of 9 criteria met

About the job

A new transformational adventure awaits you as a Customer Engagement Consultant at Zurich Assure. This exciting opportunity allows you to provide exceptional service and support to customers, helping them make informed decisions about their insurance needs. The team values a supportive culture and offers excellent training to help you elevate your career while making a positive impact on the community and the planet.

You'll be responsible for

📞

Providing exceptional service

Delivering outstanding support to Zurich customers and Zurich’s direct life products through phone-based queries.
🌟

Enhancing customer experience

Helping customers make informed decisions about insurance cover tailored to their needs.
📚

Participating in training

Engaging in excellent training programs to develop skills in a professional supportive culture.

Skills you'll need

🤝

Strong customer service experience

Demonstrating a commitment to providing high-quality service to customers.
🗣️

Excellent verbal and written communication skills

Communicating effectively with customers to enhance their experience.
⚡

Ability to work in a fast-paced, agile environment

Thriving in a dynamic setting while managing multiple tasks efficiently.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Strong customer service experience
Demonstrated experience providing exceptional service to customers.

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Engaging and helpful approach
Proven ability to assist and connect with customers effectively.

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Ability to work in a fast-paced environment
Experience thriving in agile and dynamic work settings.

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High attention to detail
Proven capability to prioritize tasks accurately.

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Excellent communication skills
Strong verbal and written skills for effective customer interaction.

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