Zurich Australia16 jobs

Customer Engagement Consultant

JuniorFull-timeHybridSydney NSW, AustraliaPeople and cultureSalesCustomer servicePosted 5 days ago
View your fit0 of 9 criteria met

About the job

A new transformational adventure awaits you as a Customer Engagement Consultant at Zurich Assure. This exciting opportunity allows you to provide exceptional service and support to customers, helping them make informed decisions about their insurance needs. Join a supportive team that values your individuality and offers excellent training, all while contributing to a brighter future for customers and the community.

You'll be responsible for

📞

Providing exceptional service

Delivering efficient general advice to Zurich customers through phone-based queries.
💡

Supporting customers

Helping customers make informed decisions about their insurance cover.
🌟

Enhancing customer experience

Ensuring a high level of service that contributes to customer satisfaction.

Skills you'll need

🤝

Strong customer service experience

Demonstrating a high level of service to enhance customer experience.
🗣️

Excellent verbal and written communication skills

Communicating effectively with customers to provide clear advice.
🔍

High attention to detail

Prioritising tasks and ensuring accuracy in service delivery.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Strong customer service experience
Demonstrated experience providing exceptional service to clients.

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Ability to work in a fast-paced environment
Experience thriving in dynamic and agile work settings.

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Excellent communication skills
Proven verbal and written communication abilities.

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High attention to detail
Experience prioritising tasks with precision and care.

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RG146 certification
Possession of RG146 certification is highly regarded.

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