Customer Experience Associate
About the job
The Customer Experience Associate is all about delivering exceptional front-of-house and workplace support services. This job plays a crucial role in ensuring a seamless experience for both customers and employees. The team thrives on collaboration and proactive service, continuously enhancing the workplace environment.
You'll be responsible for
👋
Welcoming visitors
Greeting and assisting visitors with a professional approach, guiding them to hosts or meeting areas.📞
Managing reception
Overseeing reception, calls, and inboxes while maintaining high presentation standards in common areas.📅
Coordinating meetings and events
Assisting with bookings, catering, and AV setup for meetings and events to ensure smooth operations.Key criteria
👥
Customer service experience (2+ years)
Demonstrated experience in a customer-facing role enhances client interactions.View
📞
Reception and communication skills
Proven ability to manage calls and respond professionally to inquiries.View
🏢
Facilities management knowledge
Understanding of workplace services and compliance with policies and standards.View
View more
