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Customer Experience Customer Success Technical Leader - Splunk

Mid levelSeniorFull-timeHybridMelbourne VIC, AustraliaPosted 10 hours agoVerified 1 day ago
Pending fitX of Y criteria met

About the job

As a Customer Experience Customer Success Technical Leader, you will embark on an exciting journey to empower customers by providing impactful solutions and expert guidance on the Splunk Platform. Your role is crucial in ensuring that every customer interaction is meaningful and drives value, while collaborating closely with account teams to address complex technical challenges. The team thrives on innovation, empathy, and a shared commitment to making a difference in the customer experience.

Meet the team

About the company

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You'll be responsible for

🌟

Delivering impactful solutions

Being passionate about customers and ensuring every solution delivered makes a significant impact on their experience.
🎓

Conducting workshops

Delivering onboarding enablement-based workshops to help customers achieve success milestones with the Splunk Platform.
🤝

Engaging with account teams

Proactively collaborating with account teams to assess customer health and identify opportunities for improvement.

Key criteria

🔍

Splunk Core experience

Several years of experience administering and using Splunk Core.

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📊

Strong SPL skills

Proven expertise in Search Processing Language for data analysis.

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☁️

Cloud migration experience

Experience with cloud migration projects and Splunk Cloud implementation.

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5 criteria for this job
Splunk Core experience
Several years of experience administering and using Splunk Core.

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Strong SPL skills
Proven expertise in Search Processing Language for data analysis.

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Cloud migration experience
Experience with cloud migration projects and Splunk Cloud implementation.

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Technical consulting background
Solid experience in technical consulting or big-data analytics.

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Scripting proficiency
Proficiency with scripting languages like Bash, Java, or Python.

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