Customer Field Technician I Sydney Metro
About the job
Join the exciting journey of transforming Australia’s digital landscape as a Customer Field Technician! In this impactful job, you will work directly with customers, ensuring they receive top-notch service and support. The team thrives on collaboration and flexibility, creating a supportive environment where everyone can contribute to making a difference.
You'll be responsible for
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Performing installations
Installing nbn Customer Premises Equipment (CPE) and cabling systems to ensure customers receive high-quality service.🔍
Diagnosing and repairing faults
Identifying and fixing issues in nbn cabling networks and equipment to maintain service reliability.🌟
Delivering exceptional customer service
Engaging with customers on-site, ensuring their needs are met and providing a positive experience during every interaction.Key criteria
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Cabling installation experience
Experience with copper, fibre, and HFC cabling installation.View
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Fault diagnosis and repair skills
Proven ability to diagnose and repair nbn cabling networks.View
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Exceptional customer service skills
Demonstrated ability to provide outstanding service to customers.View
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