Beyond Bank Australia12 jobs

Customer Relationship Consultant - Service

JuniorFull-timeHybridAdelaide SA, AustraliaBusiness operationsPeople and cultureCustomer servicePosted 2 days ago
View your fit0 of 9 criteria met

About the job

The Customer Relationship Consultant job at Beyond Bank is an exciting opportunity to elevate your customer service experience in a supportive and inclusive environment. As a member of a dedicated team, you will play a crucial role in delivering exceptional service to customers while contributing to the community. Beyond Bank values diversity and encourages individuals from all backgrounds to apply, ensuring a workplace where everyone can thrive.

You'll be responsible for

📞

Providing exceptional customer service

Delivering support through phone, email, and face-to-face interactions, ensuring customer satisfaction.
⚡

Resolving customer needs

Addressing staff and customer concerns promptly and efficiently, while adhering to policies and regulations.
🤝

Building strong relationships

Creating and maintaining strong working relationships with other departments to enhance customer experience.

What we're looking for

📞

Customer service experience

Demonstrated experience providing exceptional customer service through various channels.

View fit

💻

Technical proficiency

Ability to navigate multiple IT systems effectively.

View fit

🤝

Relationship building skills

Experience fostering strong working relationships across departments.

View fit

View more

Meet the team

About the company

View your fit

0 of 5 criteria met
Customer service experience
Demonstrated experience providing exceptional customer service through various channels.

View

Technical proficiency
Ability to navigate multiple IT systems effectively.

View

Relationship building skills
Experience fostering strong working relationships across departments.

View

Problem-solving abilities
Proven skills in identifying and resolving customer issues efficiently.

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Flexibility in scheduling
Willingness to work on a rotating roster, including weekends.

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