About the job
This job is about providing exceptional support to customers in relation to orders and general enquiries. The impact of this role is significant, as it ensures efficient logistics and resource allocation, ultimately enhancing customer satisfaction. The team thrives in a supportive and positive environment, where ongoing mentoring and guidance from industry leaders foster genuine career growth opportunities.
You'll be responsible for
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Receiving orders
Receiving orders and entering them into our systems in a precise and agile manner (with training provided).🚚
Monitoring deliveries
Monitoring progress of deliveries and providing delivery status information to the customer, using vehicle tracking systems.🤝
Building relationships
Building professional relationships with customers and internal teams to facilitate effective order fulfilment.Key criteria
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Customer focus and relationship building
Demonstrated enthusiasm for supporting customers and building relationships.View
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Strong communication skills
Proven verbal and written communication abilities for effective interactions.View
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Experience in fast-paced environments
Background in dynamic settings requiring attention to detail.View
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