Heidelberg Materials Australia57 jobs

Customer Service Agent

JuniorMid levelFull-timeOfficeGreat Eastern Hwy, Rivervale WA 6103, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Customer Service Agent position at Rivervale is all about delivering exceptional customer service and ensuring a positive experience for every customer. This job plays a crucial role in the success of our Customer Service Centre team, which values personal and professional growth. Join a friendly team that thrives on collaboration and innovation, where every day brings new opportunities to shine.

Meet the team

About the company

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You'll be responsible for

🌟

Delivering remarkable customer service

Pride yourself on delivering remarkable customer service and great results, ensuring we are planning towards the perfect day for our customers.
📞

Handling inbound customer calls

Manage a range of inbound customer calls from around Western Australia.
📦

Managing customer orders

Effectively manage customer orders for concrete and aggregate products.

Key criteria

📞

Customer service experience

Proven experience handling inbound customer calls effectively.

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🛠️

Problem-solving skills

Demonstrated ability to tackle challenges with innovative solutions.

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💪

Resilience

Experience maintaining composure under pressure in dynamic environments.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Customer service experience
Proven experience handling inbound customer calls effectively.

View

Problem-solving skills
Demonstrated ability to tackle challenges with innovative solutions.

View

Resilience
Experience maintaining composure under pressure in dynamic environments.

View

Compassionate communication
Proven ability to communicate attentively with customers and stakeholders.

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