Customer Service & Despatch Coordinator
About the job
The Customer Service & Despatch Coordinator position is all about efficiently managing customer orders and dispatch in a vibrant, team-oriented environment. This job plays a crucial role in ensuring that orders are accurately packed and dispatched on time while maintaining high standards of customer service. The team thrives on collaboration and continuous improvement, making it a fantastic opportunity for someone looking to grow their skills in logistics and customer service.
You'll be responsible for
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Packing and dispatching
Pack and dispatch components according to customer orders to ensure timely delivery.🚚
Coordinating with couriers
Work with couriers for timely dispatch and receipt of goods, ensuring smooth operations.🔍
Inspecting goods
Inspect goods for quality and allocate stock appropriately to maintain inventory standards.Key criteria
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Customer service and dispatch experience
Demonstrated experience in customer service or dispatch roles.View
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Organisational skills
Strong ability to multitask and meet deadlines effectively.View
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Proficiency with CRM and ERP systems
Experience using systems like Zoho and MYOB for order management.View
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