About the job
The Customer Service Coordinator at Medtronic plays a vital role in supporting the Service and Repairs operations. This position is all about ensuring excellence in service delivery and customer satisfaction while being the central point of contact for service-related inquiries. The team thrives on collaboration and innovation, working together to break down barriers and champion healthcare access for all.
You'll be responsible for
📞
Acting as primary contact
Act as the primary contact for all service-related customer communications, delivering a responsive and empathetic experience.🗂️
Providing administrative support
Provide comprehensive administrative support including invoicing, reporting, and documentation management.🔧
Coordinating service activities
Coordinate and manage Preventative Maintenance Scheduling to ensure timely service delivery.Key criteria
📞
Customer service experience (4+ years)
Proven experience in customer service, ideally in healthcare or technical settings.View
🗂️
Administrative support skills
Experience providing comprehensive support including invoicing and documentation management.View
⏰
Time management and organization
Strong planning and organizational skills to manage multiple tasks effectively.View
View more
