About the job
As a Customer Service Manager at Myer Canberra City, you will be the driving force behind customer service excellence, leading teams across multiple departments to achieve outstanding results. This pivotal job offers excellent opportunities for career progression and succession planning, while fostering a supportive and dynamic leadership environment. The team thrives on collaboration and is committed to empowering each other to deliver the best service possible.
You'll be responsible for
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Leading and managing operations
Lead and manage daily department operations to drive customer satisfaction and financial performance🌱
Inspiring and developing team
Inspire and develop your team through effective coaching, feedback, and recognition❤️
Fostering a customer-first culture
Foster a high-performance, customer-first culture by role modelling service excellenceKey criteria
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Retail management experience
Proven experience in retail management or department store settings.View
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People leadership skills
Demonstrated ability to inspire and develop teams effectively.View
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Performance management
Experience driving team performance and meeting KPIs.View
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