Customer Service Manager
About the job
This job is about being a Department Manager at Woolworths Group, where you will lead a team to deliver an exceptional shopping experience for customers. The role is crucial in shaping the future of retail, providing opportunities for personal growth and career advancement. The team thrives in an engaging and inclusive environment, committed to supporting each other and fostering a culture of care.
You'll be responsible for
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Leading department operations
Overseeing the end-to-end leadership of the department while fostering a high-performing team.🛒
Enhancing customer experience
Working closely with the store leadership team to ensure a great shopping experience for customers.📈
Developing team capabilities
Supporting team members in their growth and development through the Store Leadership Pathway.Key criteria
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Customer service excellence
Demonstrated ability to engage and delight customers through effective communication.View
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Safety compliance
Proven commitment to prioritizing safety for team and customers.View
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Leadership experience
Experience leading department operations and supporting team members daily.View
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