About the job
Join Flagship Myer Melbourne as a Customer Service Manager and be the driving force behind our customer service excellence! This pivotal job is all about leading large teams in a fast-paced, customer-focused environment, where your leadership will directly impact customer satisfaction and team performance. Collaborating closely with the Myer Melbourne leadership team, you will have fantastic opportunities for career progression and succession planning.
You'll be responsible for
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Leading daily operations
Lead and manage daily department operations to drive customer satisfaction and financial performance.🏅
Fostering a customer-first culture
Foster a high-performance, customer-first culture by role modelling service excellence.🌱
Empowering team members
Empower and mentor your team to become the next generation of Myer leaders.Key criteria
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Retail management experience
Proven experience in retail management or department store settings.View
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KPI management skills
Demonstrated ability to drive team performance and meet KPIs.View
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People leadership skills
Strong background in coaching and developing team members.View
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