Bendigo Bank5 followers82 jobs

Customer Service Officer | Community Bank Cobden & Camperdown | VIC

JuniorMid levelFull-timeOfficeBullaharre VIC 3266, AustraliaPosted 4 months agoVerified 12 hours ago
Pending fitX of Y criteria met

About the job

The job as a Customer Service Officer at Bendigo Bank is all about making a difference in people's lives through exceptional service. This dynamic position empowers you to assist customers in achieving their banking goals while fostering community connections. Bendigo Bank values lifelong learning and collaboration, creating a supportive environment where you can thrive and grow.

You'll be responsible for

🔍

Exploring customer needs

Engaging in in-depth conversations to help customers achieve their financial goals and partnering with specialists within the branch.
🌐

Supporting digital literacy

Assisting customers with their digital literacy and online banking needs as offerings continue to innovate.
🏦

Being the face of the branch

Processing transactions, handling cash, investigating queries, and assisting with paperwork while keeping risk considerations at the forefront.

Key criteria

💼

Customer service experience

Demonstrated experience in a customer service environment achieving targets.

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🔍

Attention to detail

Strong focus on secure and accurate transactions with a risk mindset.

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🗣️

Communication skills

Confidence in face-to-face and phone interactions with customers.

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View more

Meet the team

About the company

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A meaningful career starts with a match

Get started
Apply on Bendigo Bank
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View your fit

5 criteria for this job
Customer service experience
Demonstrated experience in a customer service environment achieving targets.

View

Attention to detail
Strong focus on secure and accurate transactions with a risk mindset.

View

Communication skills
Confidence in face-to-face and phone interactions with customers.

View

Collaborative mindset
Proven ability to work together to achieve common goals.

View

Banking knowledge (preferred)
Experience in the banking and finance industry is a plus.

View

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