Customer Service Officer - Coolaroo
About the job
Join a vibrant team as a Customer Service Officer, where you will be the voice of the customer and the face of our business. This job offers an exciting opportunity to engage with a diverse range of customers, providing invaluable solutions to their waste and recycling needs. The team thrives on collaboration and support, ensuring that no two days are ever the same!
You'll be responsible for
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Resolving customer issues
Engaging with most teams across the business to deliver on a range of activities such as raising work orders, assisting customer onboarding, following up driver requirements and much more.🌟
Building relationships
Being the true voice of the customer and often the face of our business for many of our customers.💡
Providing solutions
Working with resident, business and council customers on a wide range of queries to ensure they feel well looked after.Key criteria
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Customer service experience
Demonstrated experience in customer care or support roles with business clients.View
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Solution-oriented mindset
Proven ability to solve problems effectively in dynamic environments.View
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Organisational skills
Experience prioritising tasks and managing time efficiently.View
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