JuniorMid levelFull-timeOfficeLismore NSW 2480, AustraliaPeople and cultureCustomer servicePosted 2 weeks ago
About the job
The Customer Service Officer job is an exciting opportunity for individuals passionate about customer service and banking. This role is vital in providing exceptional support to customers, helping them explore their financial needs and ensuring a positive banking experience. The team thrives on collaboration, inclusivity, and a commitment to exceeding customer expectations.
You'll be responsible for
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Providing exceptional customer service
Acting as the first point of contact in the Branch, delivering outstanding service to customers and addressing their financial needs.đł
Conducting transaction activities
Undertaking various transaction activities for customers to ensure smooth banking experiences.đ»
Educating customers on digital banking
Helping customers understand and utilize digital banking solutions effectively.Key criteria
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Exceptional communication skills
Demonstrated ability to engage and connect with customers effectively.View
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Relationship building experience
Proven experience in fostering strong customer relationships.View
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Customer service background
Experience in delivering high-quality customer service in any industry.View
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