REMONDIS Australia3 followers27 jobs

Customer Service Officer

JuniorFull-timeHybridSydney NSW, AustraliaPosted 8 months agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

The Customer Service Officer job is all about being the voice of the customer and providing invaluable solutions for waste and recycling needs. This position plays a crucial role in ensuring customers feel well looked after while working in a dynamic environment where no two days are the same. The team thrives on collaboration and support, making it a joy to come to work every day.

You'll be responsible for

🔧

Resolving customer issues

Engaging with various teams across the business to resolve customer issues and deliver on a range of activities.
🚀

Assisting customer onboarding

Helping customers navigate the onboarding process to ensure a smooth experience.
📝

Raising work orders

Managing and raising work orders as part of the customer service process.

Key criteria

📞

Customer service experience with business clients

Demonstrated experience in customer care or support roles with businesses.

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🔧

Problem-solving skills

Proven ability to identify and resolve customer issues effectively.

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📅

Organisational skills

Experience prioritising tasks and managing time efficiently.

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View more

Meet the team

About the company

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5 criteria for this job
Customer service experience with business clients
Demonstrated experience in customer care or support roles with businesses.

View

Problem-solving skills
Proven ability to identify and resolve customer issues effectively.

View

Organisational skills
Experience prioritising tasks and managing time efficiently.

View

Strong communication skills
Ability to engage and inform customers clearly and effectively.

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Familiarity with Salesforce
Experience using Salesforce or similar CRM systems.

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