About the job
This job is about joining Supagas as a Customer Service Officer, where you will play a vital role in delivering exceptional service to customers. Your contributions will help maintain the company's reputation for quality and growth in the competitive gas supply market. The team values a supportive and dynamic work environment, encouraging collaboration and personal development.
You'll be responsible for
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Providing customer support
Being the first point of contact for new and existing LPG & Bulk Commercial & Domestic customers, providing professional and friendly support.📦
Handling order processing
Managing activities such as order processing, payment management, account reconciliation, pricing and administration.💬
Maintaining customer relationships
Engaging with customers to ensure a customer-first approach and resolve any inquiries or issues.Key criteria
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Inbound call centre experience
Proven experience managing high call volumes in a call centre.View
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Proficiency in Microsoft Suite
Experience using Outlook, Excel, and Teams for daily tasks.View
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Strong communication skills
Highly developed telephone skills for engaging with customers.View
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