Customer Service Officer
About the job
This job is about joining Lindsay Australia, a leader in transport and logistics, where your industry experience can blossom into a fulfilling customer service career. You'll play a crucial role in keeping customers informed and confident about their freight, working closely with a supportive team at the Head Office. The company values integrity, innovation, and teamwork, creating a vibrant and inclusive work environment.
You'll be responsible for
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Facilitating customer orders
Managing customer orders and jobs received while liaising with operational staff to meet customer requirements.🚚
Managing freight bookings
Handling freight bookings and time slot requests to ensure smooth operations.🗂️
Performing administrative duties
Completing ad hoc administrative duties as required to support the team.Key criteria
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Customer service experience in logistics
Demonstrated experience in customer service within transport or logistics environments.View
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Strong MS Office skills
Proven proficiency in MS Office applications for administrative tasks.View
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Ability to manage high volumes
Experience prioritising and managing multiple tasks in a fast-paced setting.View
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