About the job
As a Customer Service Officer at Linfox, you will play a vital role in daily transport operations, serving as the go-to person for customers and drivers. Your contributions will shape the future of logistics, ensuring timely updates and clear communication. The team thrives on collaboration, professionalism, and a genuine commitment to excellent service.
You'll be responsible for
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Responding to customer enquiries
Respond to inbound customer and supplier freight enquiries with confidence and accuracy.🚚
Tracking deliveries
Track deliveries, manage booking details, and provide clear solutions to ensure customer satisfaction.🤝
Building relationships
Build strong working relationships by delivering consistent and reliable communication.Key criteria
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Customer service experience
Demonstrated experience in customer service or administrative roles.View
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Strong communication skills
Proven ability to communicate clearly and effectively with diverse audiences.View
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Data entry accuracy
High accuracy in data entry and document checking processes.View
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