Customer Service Officer & Lifeguard
About the job
This job is about being a friendly, community-minded Customer Service Officer who creates a welcoming atmosphere at leisure centres and outdoor pools. Making a positive impact on visitors' experiences is key, as well as ensuring safety through active supervision and clear communication. The team values support and collaboration, making every day varied and fulfilling.
You'll be responsible for
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Creating a welcoming atmosphere
Helping create a welcoming, safe and positive experience for everyone visiting leisure centres and outdoor pools.📋
Assisting patrons
Supporting patrons with enquiries and assisting with program registrations.🔒
Maintaining safety
Playing an important part in maintaining a safe environment through active supervision and clear communication about safety expectations.Key criteria
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Customer service experience
Demonstrated experience providing high-quality customer service.View
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First Aid and Lifeguard qualifications
Current qualifications in First Aid and Pool Lifeguarding.View
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Team collaboration skills
Proven ability to work effectively in a team environment.View
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