BOQ Group38 jobs

Customer Service Officer - Nerang

JuniorMid levelFull-timeOfficeNew St, Nerang QLD 4211, AustraliaPeople and cultureCustomer servicePosted 7 hours agoVerified 6 days ago
Think you're a good fit?See what the hiring team are looking for

About the job

The Customer Service Officer position is an exciting opportunity for those passionate about customer service and looking to kickstart their career in banking. This job plays a vital role in providing exceptional service and support to customers, helping them navigate their financial needs. Join a dynamic team that values collaboration, inclusivity, and personal growth!

You'll be responsible for

🌟

Providing exceptional customer service

Being the first point of contact in the Branch and ensuring customers receive outstanding service.
💬

Conducting needs-based conversations

Engaging with customers to identify their financial needs and explore opportunities in personal banking.
📱

Educating customers on digital solutions

Helping customers understand and utilize digital banking solutions effectively.

Key criteria

💬

Customer service experience

Proven experience in delivering exceptional customer service.

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🤝

Relationship building skills

Demonstrated ability to build strong customer relationships.

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📱

Digital banking knowledge

Experience with digital banking solutions and customer education.

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Meet the team

About the company

View your fit

4 criteria for this job
Customer service experience
Proven experience in delivering exceptional customer service.

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Relationship building skills
Demonstrated ability to build strong customer relationships.

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Digital banking knowledge
Experience with digital banking solutions and customer education.

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Flexible working availability
Willingness to adapt to flexible working arrangements.

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