Customer Service Representative
About the job
As a Customer Service Representative at Computershare, you will be an essential part of the Communications Centre team, providing support to custodians and subscribers of Intermediary Online through both written and verbal communication. This job offers a fantastic opportunity to contribute to a culture of continuous improvement while delivering exceptional client service. The team values collaboration and innovative thinking, creating a supportive environment where your ideas can thrive.
You'll be responsible for
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Delivering customer support
Providing accurate, timely, and professional support while meeting customer service and regulatory standards.✉️
Handling enquiries
Managing a wide range of enquiries to ensure every interaction reflects a commitment to quality and care.🤝
Collaborating with colleagues
Working closely with colleagues across multiple departments to enhance processes and customer experience.Key criteria
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Market regulations knowledge
Solid understanding of regulations related to dividends and securities.View
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Technical awareness
Familiarity with tools and metrics for effective operations.View
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Strong communication skills
Confident written and verbal skills for stakeholder interactions.View
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