About the job
The Customer Service Representative position at Central Security is an exciting opportunity to join the Balcatta branch team for a 6-month fixed-term contract. This job is all about delivering exceptional service and making a positive impact on customer experiences. The team thrives in a supportive environment that values collaboration and a customer-first mindset.
You'll be responsible for
📦
Processing sales orders
Handling sales orders through various channels including email, phone, and in-person at the counter.🛒
Serving customers at the Trade Counter
Providing assistance to customers both in-person and via phone/email, ensuring a positive experience.❓
Responding to product, pricing, order, and account enquiries
Addressing customer inquiries related to products, pricing, and orders to facilitate smooth transactions.Key criteria
📞
Strong communication skills
Demonstrated ability to communicate effectively with customers.View
💻
Proficiency in Microsoft Office
Experience using Microsoft Office for daily tasks and documentation.View
🛠️
Experience with ERP systems
Familiarity with ERP systems for order processing and management.View
View more