Beckman Coulter Life Sciences1 follower4 jobs

Customer Service Specialist - Order Processing (Oracle BioProd Order Management experience required) | Lane Cove West

Mid levelFull-timeOfficeLane Cove NSW 2066, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Customer Service Specialist at Cytiva plays a crucial role in delivering superior customer service within the life sciences and biotechnology sectors. This job is all about making a real difference by ensuring efficient order processing and fostering strong relationships with customers. The team thrives in a culture of belonging, where every unique viewpoint is valued, and together, they innovate at the speed of life.

You'll be responsible for

🌟

Ensuring high quality customer service

Executing customer service processes including order entry, technical order classification, and invoicing.
📞

Interfacing with customers

Collaborating with internal and external customers to ensure timely and high-quality order fulfillment.
✉️

Managing order inquiries

Answering questions and ensuring correspondence with customers on all topics related to order management.

Key criteria

📦

Customer service experience

Minimum of 3 years in customer service or order processing.

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📊

Oracle ERP Bioprod expertise

Proven experience with Oracle ERP Bioprod Order Management for 3+ years.

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📦

Logistics knowledge

Experience with importing and exporting goods in ANZ.

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View more

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5 criteria for this job
Customer service experience
Minimum of 3 years in customer service or order processing.

View

Oracle ERP Bioprod expertise
Proven experience with Oracle ERP Bioprod Order Management for 3+ years.

View

Logistics knowledge
Experience with importing and exporting goods in ANZ.

View

Microsoft Excel skills
Intermediate proficiency in Microsoft Excel for data management.

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Quality compliance experience
Background in working within a quality regulated organization.

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