Water Corporation2 followers26 jobs

Customer Solutions - Lead

Mid levelSeniorFull-timeHybridBalcatta WA 6021, AustraliaPeople and cultureCustomer servicePosted 5 days agoVerified 6 days ago
Pending fitX of Y criteria met

About the job

The Customer Service Team Leader at Water Corporation is all about inspiring and managing a high-performing team within the Faults and Emergency Team. This job plays a crucial role in delivering exceptional service to customers across Western Australia, ensuring that the community's essential water needs are met. The team thrives on collaboration, flexibility, and a vibrant culture, making it a fantastic place to grow and make a meaningful impact.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

👥

Leading and coaching a team

You help your passionate team grow and shine every day.
📈

Driving productivity

You set smart goals and KPIs that actually make sense to boost performance.
🔍

Spotting opportunities for improvement

You analyze trends and service performance to turn insights into action.

Key criteria

🌟

Customer service experience

Proven experience in customer service environments to enhance satisfaction.

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📈

Team leadership skills

Demonstrated experience leading teams to achieve performance goals.

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🔍

Analytical skills

Experience analyzing trends to drive service improvements.

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View your fit

3 criteria for this job
Customer service experience
Proven experience in customer service environments to enhance satisfaction.

View

Team leadership skills
Demonstrated experience leading teams to achieve performance goals.

View

Analytical skills
Experience analyzing trends to drive service improvements.

View

A meaningful career starts with a match

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