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Customer Solutions Manager, ANZ Public Sector

SeniorFull-timeHybridMelbourne VIC, AustraliaPeople and cultureCustomer successPosted 4 weeks agoVerified 4 weeks ago
Pending fitX of Y criteria met

About the job

This job is all about leading a dynamic team of Customer Solutions Managers who are passionate about accelerating cloud adoption and maximizing customer value. By guiding customers through complex transformations, you will play a crucial role in ensuring long-term retention and growth. The team thrives on collaboration, aligning with AWS Leadership Principles to create a high-performing environment.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🏆

Leading a team of Customer Solutions Managers

Coaching and developing a team focused on public sector accounts to drive cloud adoption and customer success.
📈

Owning customer outcomes

Ensuring adoption, value realization, retention, and expansion for customers.
⚙️

Driving operational excellence

Utilizing metrics such as usage growth and customer health scores to enhance service delivery.

Key criteria

👥

7+ years leading customer solutions teams

Experience coaching and developing teams for customer success.

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📈

7+ years in large-scale IT deployment

Proven background in managing extensive IT programs.

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☁️

Experience implementing AWS/cloud services

Knowledge of cloud technologies and their application.

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A meaningful career starts with a match

View your fit

5 criteria for this job
7+ years leading customer solutions teams
Experience coaching and developing teams for customer success.

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7+ years in large-scale IT deployment
Proven background in managing extensive IT programs.

View

Experience implementing AWS/cloud services
Knowledge of cloud technologies and their application.

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Customer-facing experience
Engagement with executives to solve complex business challenges.

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Operational excellence through metrics
Ability to drive growth using performance metrics.

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