About the job
The Customer Success Manager job is all about supporting advertisers in their journey on OpenAI’s advertising platform. This role is crucial for driving meaningful revenue growth while ensuring a responsible experience for users. The team thrives on collaboration, working closely with Sales and internal teams to continuously enhance the advertiser experience.
You'll be responsible for
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Managing relationships
Own relationships with a portfolio of advertising partners, serving as their primary point of contact.🚀
Guiding onboarding
Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products.🔍
Analyzing performance
Analyze campaign performance and provide clear, actionable recommendations to improve outcomes.Key criteria
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5-10+ years in digital advertising
Proven experience in account management or customer success roles.View
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Data analysis skills
Comfortable interpreting performance data for strategic insights.View
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Advertiser relationship management
Experience managing partnerships in adtech or platform environments.View
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