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Customer Success Manager

Mid levelFull-timeRemoteAustraliaPosted 15 hours agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

The Customer Success Manager job at Go1 is all about helping customers unlock the true value of learning and development. This position plays a crucial role in building strong partnerships with mid-market customers across APAC, ensuring they achieve their workforce development goals while maximizing their Go1 experience. The team thrives on collaboration, innovation, and a shared commitment to customer success, making it an exciting opportunity for anyone passionate about driving positive change.

Meet the team

About the company

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You'll be responsible for

🔑

Owning customer relationships

Acting as a trusted strategic partner for mid-market customers, ensuring their success and satisfaction with Go1.
🚀

Leading onboarding and adoption

Facilitating the onboarding process and ensuring customers effectively adopt Go1 products.
📈

Identifying growth opportunities

Spotting and developing expansion opportunities within the customer portfolio.

Key criteria

📊

Customer success experience

3+ years in Customer Success or Account Management roles.

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💼

B2B SaaS expertise

Proven track record in managing renewals and revenue growth.

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🤝

Relationship-building skills

Demonstrated ability to engage senior stakeholders effectively.

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A meaningful career starts with a match

Apply on Go1
Send via their website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Customer success experience
3+ years in Customer Success or Account Management roles.

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B2B SaaS expertise
Proven track record in managing renewals and revenue growth.

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Relationship-building skills
Demonstrated ability to engage senior stakeholders effectively.

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Data-driven mindset
Experience using insights to shape customer strategy.

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Remote work adaptability
Proven ability to thrive in fast-moving remote environments.

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