Vanta7 followers65 jobs

Customer Success Manager, Growth – Bilingual (Spanish/English)

Mid levelFull-timeRemote174 Fairbairn Rd, Sunshine West VIC 3020, AustraliaPosted 5 days agoVerified 6 days ago
Pending fitX of Y criteria met

About the job

As a Customer Success Manager, Growth at Vanta, you will play a crucial role in guiding customers through their security and compliance journeys. Your expertise in Vanta's products and your customer-centric approach will contribute to the satisfaction and success of our customers. The team values collaboration, continuous improvement, and a commitment to providing world-class customer experiences.

Meet the team

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You'll be responsible for

🚀

Guiding customers

Working with Vanta customers across industries and stages of their journey to ensure their success.
🏆

Empowering self-sufficiency

Helping customers become champions of Vanta by addressing their immediate needs and focusing on long-term success.
📊

Monitoring customer health

Using Catalyst to prioritize and manage your book of business based on key indicators.

Key criteria

🗣️

Bilingual communication skills

Fluency in Spanish and English, both written and spoken.

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📊

Customer success experience

2+ years in Customer Success at a SaaS company.

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📈

Book of business management

Experience managing a large book of business effectively.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

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5 criteria for this job
Bilingual communication skills
Fluency in Spanish and English, both written and spoken.

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Customer success experience
2+ years in Customer Success at a SaaS company.

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Book of business management
Experience managing a large book of business effectively.

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Empathy and relationship building
Proven track record of long-term customer retention.

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Problem-solving abilities
Demonstrated skills in addressing complex customer challenges.

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