REA Group2 followers10 jobs

Customer Success Manager

Mid levelContractHybridSydney NSW, AustraliaPosted 3 days agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

The Customer Success Manager job at REA Group is an exciting opportunity to drive the success of clients in the real estate industry. This role is pivotal in ensuring that clients are fully engaged with CampaignAgent's products, fostering strong partnerships and enhancing their overall experience. The team thrives on collaboration, innovation, and a shared commitment to making a real impact.

Meet the team

About the company

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You'll be responsible for

📈

Managing client portfolios

Taking ownership of agency accounts, driving engagement, retention, and long-term success through strong relationship management.
🚀

Onboarding new agencies

Facilitating the onboarding process for new agencies, ensuring they are confident and set up for success.
🤝

Collaborating with teams

Working cross-functionally with sales, technology, and marketing teams to enhance customer experiences.

Key criteria

📊

Customer success management experience

Minimum 2 years managing customer success initiatives.

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🏡

Real estate industry knowledge

Understanding of real estate sales and customer service dynamics.

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💻

CRM platform proficiency

Experience with CRM systems to manage client relationships effectively.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Customer success management experience
Minimum 2 years managing customer success initiatives.

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Real estate industry knowledge
Understanding of real estate sales and customer service dynamics.

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CRM platform proficiency
Experience with CRM systems to manage client relationships effectively.

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Strong communication skills
Proven ability to engage and inspire clients through clear communication.

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Valid Australian driver's licence
Required for client meetings and travel across territories.

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